Shipping & Delivery Policy

Order Placement:

  • Upon placing your order, we will promptly notify you via Email and Whatsapp to confirm receipt of your order. Subsequently, we will confirm dispatch and acceptance of the order through WhatsApp.
  • Currently, the Cash on Delivery option is not available.
  • De Shayra Skinz does not currently ship outside India

Shipment Delivery Time:

  • Orders are dispatched from Madurai within 48 hours of placement through our authorized logistic partner.
  • The products undergo inspection and packaging before being handed over to our trusted delivery partners.
  • Our delivery partners aim to deliver the package at the earliest. If they encounter difficulty reaching the provided address or at a suitable time, they will contact you for resolution.
  • Our goal is to deliver products within 3 to 5 working days for Metro cities and 5 to 12 working days for Non-Metros, depending on the delivery address.
  • Goods must be signed for upon delivery. We are not responsible for goods signed by an alternative person at the address indicated during the order.
  • We do not take responsibility for incorrect addresses provided during the order, as transactions are authorized by the cardholder.
  • Post-delivery, we are not responsible for any damage to products.

Payment Options:

We offer various payment options for seamless online transactions:

  • Domestic credit or debit cards issued by banks and institutions.
  • UPI
  • Payment Wallet – Paytm
  • Net Banking

Order Cancellation:

For safety reasons, orders cannot be canceled and refunded once placed. Shipped orders are non-cancellable.

Out-of-Stock Products:

If a product listed on the site is unavailable(out of stock) for any reason, we will contact you within 2 business days, offering the option to exchange, delay, or cancel the order based on your preference.

Shipping Policy:

Orders shipped from our Madurai Warehouse will take the respective time for delivery.

Pricing Policy:

  • Product prices listed are current and subject to change without advance notice.
  • All prices on the website are processed in Indian Currency (INR) and inclusive of all taxes.
  • Orders are acknowledged at the current pricing and will be billed at the price in effect during shipping.
  • Our products are liable for GST in India.

Delivery Charges:

  • Shipping and handling rates vary based on product, packaging, size, volume, type, and other considerations.
  • Shipping and handling charges are provided at the time of checkout.
  • Charges vary by area and zone. For Standard Shipping in Tamil Nadu – INR 60/-, South India – INR 150/-, North India – INR 200/-